Delivery Information
At Astros Edges, we want you to enjoy a smooth and convenient shopping experience. Below you’ll find important information about order processing, shipping times, package tracking, and delivery arrangements for your Houston Astros jerseys and fan gear.
Order Processing Time
Orders typically require 4–6 business days to process before shipment. Business days do not include weekends or public holidays.
Once your order has been shipped, you will receive an email notification containing your tracking number so you can follow your package as it makes its way to you.
Shipping Methods & Delivery Times
We offer standard free shipping on eligible orders. Estimated shipping times vary depending on the destination:
- United States: Approximately 7–15 business days.
- Remote U.S. Areas: Deliveries to Hawaii, Alaska, and other islands may require an additional 5–10 business days.
- European Countries: Approximately 10–20 business days.
Please Note: Total delivery time includes both order processing time and shipping time. Delivery estimates are not guaranteed and may vary due to destination, carrier operations, customs procedures, holidays, or other circumstances beyond our control.
Tracking Your Order
After your order has been dispatched, we will send you a shipping confirmation email with your tracking number.
Please allow some time for the carrier’s tracking system to update after shipment. You can use the tracking information provided in your email to check the latest available delivery updates.
Delivery Arrangements
Our delivery carriers generally make deliveries between 7:30 AM and 10:00 PM local time. In some cases, a signature may be required upon delivery.
If you are unavailable when the carrier arrives, they may attempt to deliver the package to a neighbor or, when permitted and considered safe, leave it in a secure and dry location.
If delivery cannot be completed, the carrier may leave a notice explaining how to arrange another delivery attempt. Depending on the carrier, another attempt may also be made without prior contact.
International Deliveries
Delivery times for destinations outside the United States may vary depending on local postal services, customs processing, and the delivery carrier. Some international shipments may take additional business days to arrive.
If your tracking information indicates an attempted delivery, please check with your local postal service or delivery carrier. You may have missed a delivery notification or collection notice.
Delayed or Missing Packages
Although we do our best to ensure orders arrive within the estimated delivery window, occasional delays may occur due to weather conditions, customs inspections, carrier disruptions, or other unexpected events.
If your package has not arrived within the estimated delivery period, please contact our customer service team with your order details and tracking information. We will do our best to help you check its delivery status.
Need Help With Your Delivery?
If you have questions about your order, shipping status, or delivery arrangements, our customer service team is here to help. Please reach out to us with your order number so we can assist you more efficiently.
Thank you for shopping with Astros Edges. We appreciate your support and look forward to helping you show your Houston Astros pride!